Our Hosted PBX Voip systems allow you to plug your phone into any internet connection and be online handling calls as if you were at your desk. This is the future of telephones. Capabilities and features are so much more robust than old landline systems, yet costs are a fraction of old systems.

 

Hosted PBX VoIP: Benefits

 

Ultimate flexibility

One of the primary benefits of choosing Triangle Tech Hosted PBX is flexibility. Nothing matches Hosted PBX for companies with an outside salesforce, multiple locations, remote workers or work from home employees.

 

100% scalable as big as you want to grow!

Scale your business simply and cost effectively by ordering exactly the number of phone extensions you need with the features you need now. As your business expands or contracts, easily upgrade or downgrade your service with a quick call to Triangle Tech Customer Support.

 

Security and Reliability

With fully redundant geographic hosted server locations in Denver, Co and Irvine, CA, and carrier-class equipment with backup power systems and secure co-lo facilities, Triangle Tech offers outstanding reliability for your company’s mission-critical communications.

 

Simplify Communications Management

Because there is no equipment to maintain and support, and since Triangle Tech provides full support from your desktop to your final calling destination, you can rest assured that you’ve simplified at least one area of your business.

 

Get the best calling features without purchasing equipment

There are breakthrough calling features being added to our service on a regular basis. Keep up with the latest productivity enhancing solutions and applications without buying any equipment. No Capital Expense! No depreciation, no financing of equipment. Never get stuck with obsolete phone system equipment again. Pass that responsibility to your service provider.

With Triangle Tech’s hosted PBX service, there is no need for customer premise equipment (CPE), dedicated telephone equipment that resides at your office – as is necessary with traditional PBX systems. Instead, your incoming calls are routed to Triangle Tech’s secure data center where our carrier-class system determines where to transfer the call, swiftly forwarding it to the appropriate extension at your office.

 

Lower ongoing maintenance costs

Moves, adds and changes are easily accomplished through an administrator interface or a quick phone call to Triangle Tech customer support. Plus you never need to upgrade your software or repair expensive and sometimes-finicky premise based PBX equipment

 

Unite all your workers, regardless of their physical location

All employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time. Save money with free on-net calling. All calls between your Triangle Tech-connected offices and remote workers are free.

 

Easy to learn and use

What good are advanced calling features if they are buried behind cryptic commands like “*45” on your phone’s keypad? Triangle Tech’s advanced features are accessible, intuitive, and easier to use through a “point and click” web interface.

 

Be more responsive to customers

With advanced calling features like simultaneous ring and our Triangle Tech Anywhere feature set, you’ll be more in touch and responsive to your customer’s needs…a must in today’s competitive marketplace.

 

Hosted PBX VoIP: Features

 

Key Features That Will Forever Change The Way You Work

Simultaneous Ring One number rings all your phones. You’ll never miss another call…unless you want to. Visual Voicemail All your messages are in one place. No more calling multiple voicemail numbers. In addition to calling for your voicemails, they can be converted to email and automatically placed in your Visual Voicemail inbox. There you can save your messages for life, forward them to friends or associates, and prioritize or search for them with ease. SimpleToolbar This amazing little toolbar fully integrates with Internet Explorer® and Outlook® to easily turn on and off advanced calling features. Click-to-call, view detailed call logs, transfer calls to voicemail, conference up to 14 participants and much more, all by clicking an icon on the SimpleToolbar. 14-Way Conferencing Imagine no more waiting on a conference deck. 3-way call is so easy and you can add up to 14 phone conference attendees “on-the-fly”. Push-to-Talk The intercom for the 21st Century! This is the perfect tool for immediate communication for quick conversations between an executive and assistant or between co-workers collaborating on a project. Call Control You control what happens when someone calls you. You can send all your calls directly to voicemail or select the numbers you wish to hear from at certain times of the day. Maybe you want to play golf uninterrupted and a ringing cell phone will distract you and others. However, you want that special person to be able to get through. A few clicks on your web portal and you’re ready to go. Custom Ringback Tones The phone company has been telling us for years that we should listen to “ring-ring” while we wait for someone to pick up. Why not play a favorite song or a marketing message instead? Let friends hear one thing and business associates something else. Voice2Text Because you can read faster than you can listen! Utilizes cutting edge voice recognition technology to convert your voicemail messages into text. Fax to Email Receive your faxes right into your email inbox, no phone line, no fax machine, no paper and no ink cartridges. The ultimate mobile solution.

Click-to-Call Makes returning voice mail calls, calling numbers on a web page or contacts in Outlook simple. From any screen on your computer, just highlight the number and click. Disaster Recovery Allows you to have continuous communication even in a disaster. Your calls can be re-directed to another location. If a customer calls your office line the call is automatically re-routed by Triangle Tech to another line that is not affected by the disaster. You’ll never miss a call! Receptionist Console This A-class IP Attendant Console is simple to use for receptionists or attendants who screen inbound calls for enterprises. This feature accurately delivers messages via a one-step process when people are unavailable. The intuitive design follows natural workflow of a call from the top of the screen. Call Swap Change phones in the middle of a call; just press the star button. Your caller won’t hear the switch. You can also transfer a call to your cellphone or move the call from your cell to a landline. If you are having issues with your cell signal, switch to a landline by hitting the star button. International Calls from Mobile Make international calls from your cell phone for a fraction of the cost. Instead of making direct calls through your mobile carrier, make a local call through the Triangle Tech portal. You pay pennies per minute instead of dollars. Remote Office Turns your cell phone, home phone, or even hotel phone into your office phone. Any call you make from that phone is billed to your office. The caller ID shown is your office number. And all calls are directed to your remote phone, whether you are across town or across the ocean! Call Notification Screen Pops Know the name of who is calling before you accept the call through a pop up in the lower corner of your screen. If you decide not to pick up, you can route the call to voicemail, and even block unwanted callers so they don’t call again. Call Recording Improve sales and protect your business with our hosted call recording. No proprietary playback requirements–uses standard MP3 files. Integrates with Salesforce and Sugar CRM. Records "in the cloud" giving mobile workers the same capability as your office team. HD Conferencing Triangle Tech now offers full-featured HD Audio conferencing for up to 100 attendees for one flat rate. Now anyone can afford their own high quality conferencing bridge, allowing you to increase productivity while reducing your communication and travel costs.